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Customer Service |
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Equipment information will improve without the need for customer involvement for |
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Equipment location |
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Engine run time |
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| Customer equipment will have less down time through proactive service scheduling |
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Current equipment information will be accessible to customers via the Internet |
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Historical position and status information will be accessible via the Internet |
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Preventive Maintenance (Customer Managed) |
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Automatic PM alarms can alert maintenance personnel for service scheduling |
| Equipment damage will decrease through out-of-parameter alerts |
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Proactive Service |
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Service personnel will spend less time searching for equipment to service |
| Remote troubleshooting will save service call time |
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Theft Prevention/Retrieval |
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Improved equipment tracking will reduce theft |
| Alarms can limit unauthorized movement with the Geo-fencing feature |
| Improved location information will permit quicker recovery of stolen equipment |
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Increased Residual Value |
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Used equipment will have been better maintained, increasing their value |
| History of maintenance will be better documented |
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Improved Inventory Control |
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Time involved in physical inventory searches and audits will decrease |
| Equipment hoarding will be reduced through utilization reports |
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